100-DAY HASSLE-FREE RETURNS

Return Policy:

At Simply Carbon Fiber, we are committed to ensuring your satisfaction with our products. We offer easy returns to make your shopping experience seamless and stress-free. Rest assured, there are NO RESTOCKING FEES involved!

Domestic Returns:

We offer FREE RETURNS for all domestic orders over $99. If your order value is $99 or more, you can enjoy the convenience of a prepaid printable return label provided within our portal. This means you can return any brand new product within 100-days of delivery and receive a full refund.

Enjoy stress-free returns for brand new products within 100-days of delivery on domestic orders under $99. Our streamlined process lets you print a prepaid return label effortlessly through our shipping portal. A return label fee of $6.95 will be deducted from your refund once we receive and process your items, ensuring a seamless experience.

Please note that all shipping charges are non-refundable.
Free items which came with your order cannot be returned individually and are subject to a $10 charge if the corresponding order, which included the free item, is returned without the free item. Mystery items are final sale and are non-refundable.

International Returns:

We also accept international returns through our return portal on  any brand new product within 100-days of delivery. However, for international returns, please note that you will need to purchase a shipping label at your local shipping center but still process the return through our portal. Once the return is initiated through our return portal, you can proceed with your preferred shipping carrier and provide us with the tracking details emailed to returns@simplycarbonfiber.com along with your RMA number in the subject line. We require that you retain the drop off receipt until the entire completion of the return and refund.

Please note that all shipping charges are non-refundable.
Free items which came with your order cannot be returned individually and are subject to a $10 dollar charge if the corresponding order, which included the free item, is returned without the free item. Mystery items are final sale and are non-refundable.

Exchanges:

At the moment, exchanges are not available.

Returns Back To Sender:

Under the circumstances that your order cannot be delivered due to the receiver of the order being unavailable as shown on the tracking details, A four dollar restocking fee applies per item upon receipt by our returns team. All shipping methods based on your order are non-refundable. These costs will be deducted from your refund to your original payment method.

How to Initiate a Return:

  • Find your order number on your purchase confirmation email. The order number always starts with "#SCF"
  • Follow the steps in our return portal and generate a prepaid return label. ( Please note, Country exclusion applies to Puerto Rico for this method at this time. )
  • Prepare your package: Attach the return label to your package securely. If possible, use the same shipping package your order came in. Make sure to remove any previous labels.
  • Drop off your package: Take your return package to any facility designated by the carrier indicated on the return label. Your return will be on its way back to us.

We're here to help, so if you have any questions or need assistance with your return, don't hesitate to contact our dedicated customer support team here. We want your return experience to be as smooth as possible!

Start Your Return:

Click here to start your return

Important reminders for your return process

  • Please ensure that you only return the Simply Carbon Fiber items listed on your provided return label. Exclude any non-Simply Carbon Fiber items from your return, as we will not be able to process or return these items to you, and they will be disposed of.
  • Please note that mystery items are considered final sales and are not eligible for returns and refunds.
  • If a discount is accepted by the customer to keep any item instead of returning it, a future return option is void.
  • When initiating the return, be sure to choose the appropriate reason for return. This helps us ensure that your return is processed accurately and efficiently.
  • Kindly allow up to 10 business days from the day the item is delivered to our warehouse for processing. We'll work diligently to complete your return as quickly as possible.
  • Refunds will be issued to the same form of payment used for the original purchase. Alternatively, if you selected store credit, the refund will be processed accordingly.

Received a damaged or defective item?

Received a damaged or defective item from SimplyCarbonFiber? Don't worry! We offer a FREE LIFETIME WARRANTY. Please reach out to our dedicated Customer Support team here, and they will promptly assist you in resolving the issue. For more warranty information, feel free to visit our FAQ page. Your satisfaction is our top priority, and we are here to make things right!

How long does it take to process my return and refund?

  • Once you complete your return request, you will receive a printable pre-paid return label instantly.
  • After our warehouse receives your return and verifies that it complies with our returns policy, we will initiate the refund process to your original payment method. Please note that payments may take up to 10 working days to process, depending on your bank or payment provider. Rest assured, returned items will be refunded, excluding the original cost of shipping.
  • The refund will be returned to your original payment method, or if you selected store credit, it will be processed accordingly.
  • Once the refund has been issued, it will take up to 3 business days for the funds to reflect back on your credit card or Paypal account.

Need to make a warranty claim?

For warranty claims, please reach out to us here.

If you have any questions or concerns about your return, refund or lifetime warranty, feel free to reach out to our customer support team here.

We are committed to ensuring a smooth and efficient return process for you!